Privacy Policy

EK Eleven (“EK Eleven”, “we”, “us”) is committed to protecting the privacy and security of personal information in our custody or control. We maintain a privacy management program designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial private-sector privacy laws, including Québec’s Act Respecting the Protection of Personal Information in the Private Sector, as amended by Law 25.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website or engage our services (collectively, the “Services”).

EK Eleven is an independent practice for advisory and implementation. We help boards and operators decide where AI, cybersecurity, and software belong, and we can build what that decision requires. Engagements are scoped and agreed in writing.

Information you provide. When you contact us or request a call, we collect identity and contact details such as your name, work email, company, and area of interest, along with any information you choose to include in your message.

Information collected automatically. We may automatically collect device identifiers, browser type, IP address, timestamps, and usage data through cookies and similar technologies (see Section 5).

We use personal information to:

• respond to inquiries and schedule consultations;
• provide, operate, and support our Services;
• improve our website’s functionality and performance;
• detect, prevent, and investigate fraud or misuse;
• send service-related communications; and
• comply with legal and regulatory requirements.

Cookies and similar technologies are used to keep the site secure and maintain sessions, remember your preferences, and understand how the website is used. We group them as:

• Strictly necessary— required for the site to function; always active.
• Preferences— remember choices such as language and saved settings.
• Analytics— help us understand site usage so we can improve it.

You can accept or decline non-essential cookies when you first visit, change your choice any time via the “Cookie settings” link in the footer, and manage cookies through your browser settings.

We do not sell personal information.

We may share personal information:

• with service providers who process information on our behalf subject to contractual safeguards;
• where required by law or to protect our rights, clients, or systems; or
• in connection with a corporate transaction, such as a merger or acquisition, subject to appropriate safeguards.

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, or as required or permitted by law. You may request deletion, subject to legal, security, and audit retention requirements.

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle. Our safeguards are designed with reference to recognized frameworks such as SOC 2 and ISO/IEC 27001. No method of transmission or storage is completely secure.

Some service providers supporting our Services may process personal information outside Canada. When this occurs, we use contractual and technical safeguards to protect personal information in accordance with Canadian privacy laws.

Depending on your jurisdiction, you may have the right to:

• access, correct, or request portability of your personal information;
• withdraw consent;
• request deletion or de-identification (subject to legal requirements); and
• file a complaint with the appropriate privacy regulator, including the Office of the Privacy Commissioner of Canada.

Privacy Officer
EK Eleven
Email: privacy@ekeleven.com

We may update this Privacy Policy from time to time. The most current version will be posted on this page with the revised effective date.